Henry-Starks.com is committed to customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help.
Eligibility for Refunds and Exchanges
- Digital Products: Refund requests for digital products (eBooks, courses, etc.) must be made within 14 days of purchase. Proof of purchase is required.
- Physical Products: Currently, Henry-Starks.com only deals with digital products, so this section is not applicable.
Non-refundable Items
- Services: Consulting, coaching sessions, or any services provided are non-refundable.
- Downloaded Products: Any digital product that has been downloaded or accessed is not eligible for a refund.
Refund Process
- Submit Request: Contact our customer service at support@henry-starks.com with your order details and reason for the refund request.
- Review: Our team will review your request within 5 business days.
- Decision: If approved, refunds will be processed within 7-10 business days to the original method of payment.
Conditions
- Refunds are only applicable to the original purchaser.
- Discounts or promotional items are not eligible for refunds.
Contact Information
- Email: support@henry-starks.com
- Website: Henry-Starks.com
For any queries or issues regarding your order, please contact our support team.
Changes to the Policy
Henry-Starks.com reserves the right to amend this policy at any time. Changes will be updated on this page.