Refund and Returns Policy

Henry-Starks.com is committed to customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Refunds and Exchanges

  • Digital Products: Refund requests for digital products (eBooks, courses, etc.) must be made within 14 days of purchase. Proof of purchase is required.
  • Physical Products: Currently, Henry-Starks.com only deals with digital products, so this section is not applicable.

Non-refundable Items

  • Services: Consulting, coaching sessions, or any services provided are non-refundable.
  • Downloaded Products: Any digital product that has been downloaded or accessed is not eligible for a refund.

Refund Process

  1. Submit Request: Contact our customer service at support@henry-starks.com with your order details and reason for the refund request.
  2. Review: Our team will review your request within 5 business days.
  3. Decision: If approved, refunds will be processed within 7-10 business days to the original method of payment.

Conditions

  • Refunds are only applicable to the original purchaser.
  • Discounts or promotional items are not eligible for refunds.

Contact Information

For any queries or issues regarding your order, please contact our support team.

Changes to the Policy

Henry-Starks.com reserves the right to amend this policy at any time. Changes will be updated on this page.